A026 USB connection—-solved

[Anonymous]

When I connected my A026 to my boat, with a powered vhf splitter and a 5v power source along with gps antenna, it seemed to be working. I connected my IPAD and Android phone to the wifi, but did not get GPS or AIS data. I thought maybe I needed to configure it, so I tried connecting my laptap running a factory copy of Windows 10, but could not connect, and could not install the driver. I disconnected the A026 from my boat and took it home to connect to my desktop computer, and I still couldn’t connect or install drivers. I tried my wife’s computer running windows 11 with no luck. I tried my desktop at work running Windows 10, and it knocks out all other USB connections when I plug it in.

On my home computer, it would occassionally give a message that said tA USB device has malfunctioned and exceeded the power limits of its hub port.

Any suggestions?

[Technical Team]

Hi,

Some of our customers experienced similar driver installation issues with their devices in the past.

Please follow the link for more details on how to resolve this issue: https://www.quark-elec.com/forum/topic/a024-driver-install-fail/

We know the above link is about a different device, but the steps to install the driver are the same.

For the list of compatible navigation apps, please check the following link: https://www.quark-elec.com/best-ais-boating-app/

Also, we have a short guide on our forum on how to set up Navionics on an iPhone or iPad: https://www.quark-elec.com/forum/topic/displaying-ais-targets-in-navionics-on-iphone-ipad/

Hope this helps.

[Anonymous]

useful information

[Author]

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