Quark-elec NMEA Marine electronics › Forums › Remote Control Solution/Products › QK-G021 V1.1 How to use external input option without triggering relays

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  • 08/03/2020 at 11:20 am #13715
    Anonymous

      Hello, please advise how to use external input option without triggering relays on QK-G021 V1.1 I need to only receive SMS if external input is activated/deactivated, without involving relays 1 and 2. Thank you.

      09/03/2020 at 9:50 am #14868
      Quark Elec

        Yes, you can disable the relay actions been triggered by external signals by ‘EXTGBn’. More details can be found from:

        https://www.quark-elec.com/doc/QK-G021_manual.pdf (page 25)

        09/03/2020 at 2:17 pm #14869
        Anonymous

          Not quite. My request was on how to un-link external inputs and relays. In other word, I only need to get SMS should any of external inputs trigger. I do not want any relays to be assosiated with external inputs so no relay to be actioned following change of external input’s status. How do I get that?

          09/03/2020 at 4:20 pm #14870
          Quark Elec

            By sending ‘EXTGBn’, the external alarm input n will be disabled. Message ‘Alarm input n has been disabled.’ will be returned to the operator if the setting is successful, where n is ‘1’ ‘2’or’3’. By sending ‘EXTRT’ all external alarm inputs

            will be active. This disable status doesn’t affect by repowering up the module, only ‘EXTRT’ can. So you will then only receive an alarm message in the case external input been triggered.

            09/03/2020 at 8:38 pm #14871
            Anonymous

              Does not work. Are you sure all commands you mention are supported by the version of my controller? (I mentioned the version in the topic subject). If not , what are alternative commands to have the same options on my controller? Are you able to remotely update the software of my controller?

              10/03/2020 at 9:39 am #14872
              Quark Elec

                Sorry the number you provided is the hardware version not firmware version. Can I ask when did you purchase from us please. If the new firmware needed, unfortunately, it need be sent back and re-program on it.

                10/03/2020 at 10:15 am #14873
                Anonymous

                  In 2014

                  10/03/2020 at 4:54 pm #14874
                  Quark Elec

                    Well, I see. Thank you for letting us know. The latest firmware was released in 2019. Unfortunately, your one doesn’t support that command. Contact our sales department please to see if you are eligible to get the upgrading. Sorry for this.

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