SMS Origination number format

Questions about our IOT solution and products. This includes QK-Gxx series and QK-Wxx series products

SMS Origination number format

Postby Jamie » Mon Jul 31, 2017 8:45 pm

Hi,

I have a couple of QK-G022's and they work fine when we send command via our usual phones using SMS, but when we send it from our providers own platform, the command is not processed. The LED illuminates when a command is sent from the platform, but is simply not processed, so assume that the format of the incoming number is not being recognised. The platform uses my mobile number as it own message origination, however, the format is 00447515$$$$$$.

Is this the why it doesn't process my messages sent from the platform?

Many thanks,

Jamie
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Re: SMS Origination number format

Postby admin » Tue Aug 01, 2017 8:32 am

Hello, Please try 00447515$$$$$$., +447515$$$$$$, and 07515$$$$$$. One of them should work.
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Re: SMS Origination number format

Postby Jamie » Wed Aug 02, 2017 11:57 am

Hi,

The platform ONLY sends as 00447515$$$$$$ format. Is this why any message sent from the platform do not get processed by the unit?

They have also asked if your units receive SMS in HEX instead of ASCII?

Many thanks,

Jamie
Jamie
 
Posts: 2
Joined: Mon Jul 31, 2017 8:35 pm

Re: SMS Origination number format

Postby admin » Thu Aug 03, 2017 3:59 pm

The platform ONLY sends as 00447515$$$$$$ format.------You just need set the registered SIM number as this format, that's it.
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