All of our Marine Electronics are compatible with Windows 7/8 and 10. The drivers will support most set ups back to XP and they should self-install. A new COM port will automatically show up in Device Manager when you plug it in. The USB connection can always be checked using a Terminal Monitoring Application such as Hyperterminal or PuTTY. Settings and procedure can be checked here using the appropriate manual for your model.
Frequently asked questions include:
Q Have just plugged in a new A022 into a Windows 10 64 Bit tablet and the Device Manager shows the device under “Other Devices” and STM32F4-Discovery in FS Mode. Properties displays Code 28 “Drivers for this device are not installed”. Device Manager says This device can not start (Code 10)
A All of our Receivers should work under Windows 10 and the drivers should automatically install, it should be ‘Plug’n’Play’. However, occasionally this does not happen. Often this is because the operating system on the PC has been upgraded from Windows 7/8 to Windows 10 rather than having a clean Windows 10 install.
Solution: Uninstall the drivers and reinstall
The official Manual or Application Notes can be accessed here and there are a number of threads on the forum about Windows topics, this user supplied link has been helpful.
Legacy Operating Systems
Q I bought an AIS Receiver Dongle QUARK-Elec QK-A021 produced by your company. It works flawlessly with the computer under Windows 7. In the product description is a note, ‘it works with older versions of operating systems’. However, my attempt to install it on Windows 2000 professional failed.
System announced: “incorrect driver.” Attempts to find a suitable driver on the Internet failed. Do you have another version of the drivers for earlier operating systems? I need a driver for Windows 2000 professioal.
A The oldest version QK-A021 can automatically support is XP. We do have an older version driver which may work with Windows 2000. If you email us on firstname.lastname@example.org we will send it to you.
Another easy comparison chart, this time for WiFi remote controllers.
Find out more:
Special Offer this Month:
Or our other models:
This week we have launched a new addition to our WiFi Remote Control Family.
Have complete control over your environment even when you aren’t there by fitting the QK-W017 wherever temperature and humidity are critical issues.
The base unit, or Gateway, communicates with up to 5 QK-S001 Sensor Units. These can monitor temperature, humidity or both and respond to preset limits by switching connected electronic devices on or off. It must be paired with at least one S001 and can’t be used as a stand-alone-device.
Maintain energy efficiency at all times.
Upper and lower limits can be set independently for temperature and humidity so that the connected relay can operate the relevant electronic device when the parameters reach a set point.
Convenient access on the go.
Android or iOS handheld devices such as phones or tablets can operate and monitor the W017 through an existing wireless access point (router)making it accessible over the internet from anywhere in the world (with a signal). It also works locally in Ad Hoc or p2p mode.
Straightforward control with a simple to use APP
After a simple, rapid set-up you can be receiving data and controlling electronic devices within minutes, in up to five discrete zones. The data can be logged and easily downloaded to the phone or tablet and opened for further analysis using the File Explorer. (It cannot as yet be directly exported to PC).
Change the APP labels to suit.
Each zone can be re-named with a unique label to instantly identify it, such as ‘garage’ or ‘fridge 1’ and can be changed whenever needed. Individual zones may be instantly monitored in real-time by clicking on their zone name on the Terminal Check page.
Change your mind.
Relay trigger points can be manually overridden at any point for instant operation of attached devices. So if the temperature trigger is set for 17C to turn a heater on but it could do with a quick boost, just click and it’s done.
Detailed operating instructions are available at: http://www.quark-elec.com/manuals
Answers to frequently asked questions may be found on our forum at:
Buy now at:
Test QK-A031 NMEA
The multiplexer is of quality and its price is incomparable! Commissioning is easy without having to load the interface for PC or Mac operation. The wifi works very well and especially, it allows several addresses at the same time on all platforms, PC, Mac, IIOS, Andro, Linux …. The must is the possibility to adjust the flow rate on all Inputs and outputs so as to be in phase with the AIS at 38500 Baud and the NMEA at 4800 Baud for seaTalk for example. Ultimately, the most would be to have NMEA 2000 … but to date the QK-A031 is of the best in NMEA183!
The original review in French:
Test QK-A031 NMEA en français
Le multiplexeur est de qualité et son prix est incomparable! La mise en service s’effectue sans difficulté à condition d’avoir chargé l’interface pour le piloter en PC ou en Mac. Le wifi marche très bien et surtout, il autorise plusieurs adresse en même temps sur toutes les plateformes, PC, Mac, IIos, Andro, Linux…. Le must c’est la possibilité d’ajuster au mieux le débit sur toutes les entrées et sorties de façon à être en phase avec l’AIS à 38500Bauds et du NMEA à 4800Bauds pour le seaTalk par exemple. A terme, le plus serait d’avoir du NMEA 2000… mais à ce jour le QK-A031 est de ce qui se fait de mieux en NMEA183!
You can find this review on
We always like to improve our products as we receive feedback from users so the new stock, available now, supports Station Mode:
as well as Ad hoc Mode:
This means you will be able to access the multiplexer remotely from anywhere on (or even off!) the vessel using a single AP or router, as well as connecting directly to it with your phone or tablet.